Privacy Policy
Updated as of 18 May 2024
“Our company, PRIC Technologies Private
Limited, CIN U72900PN2022PTC213112 (referred to as ‘Company’, ‘We’, ‘Us’, ‘Pric
Platform to Grow’, or ‘Our’), maintains its office at Office No. 508, Amanora
Chambers, Amanora Park Town, Hadapsar, Pune, Maharashtra 411028. We are
responsible for the website https://thepric.com and the mobile application ‘Pric Platform to
Grow’ (together known as the ‘Platform’). Our commitment is to ensure the
privacy of Your information while using the Platform. We deeply value the trust
You place in Us, and thus, adhere to the highest security standards to
safeguard Your data.
This privacy
policy (“Privacy Policy”) outlines the methods by which personal data and other
information are collected, received, stored, processed, disclosed, transferred,
managed, or otherwise handled by the Company. This Privacy Policy does not
apply to information You provide to, or that is collected by, any third-party
through the Platform, or any Third-Party Sites that You access or utilize in
relation to the services provided on the platform.
Prior to using or
registering on the Platform, or accessing any material, information, or
utilizing any Services through it, please take the time to carefully read the
Privacy Policy.
By selecting the “I
accept” button during the sign-up process for the Platform, you
(“you”, “your” as applicable) agree to abide by the terms
and conditions outlined in this Privacy Policy. This Privacy Policy is an
integral part of Our Terms of Use (“Terms”) and should be understood
alongside them. Any capitalized terms used herein and not defined shall carry
the meanings ascribed to them in the Terms.
Important Points About This Privacy Policy: –
a)
constitutes an electronic record under the Information Technology Act, 2000,
along with its accompanying rules and regulations, and is generated by a
computer system.
b) It does
not necessitate any physical, electronic, or digital signature.
1. What
Information Do We Collect?:
We gather
Your Personal Information (defined below) when You register or create an
Account with Us on the Platform. To utilize Our Services, You must establish an
Account on the Platform and provide all the information outlined in this
Privacy Policy, in accordance with the Terms.
This Privacy Policy applies to the following information:
A)
Data/Information Provided By You: When You register on Our Platform to use Our Services, You
may voluntarily give Us specific information, such as Your mobile number,
Permanent Account Number (“PAN”), name, identification documents,
images, videos, etc.
We may also
inquire about specific financial particulars, like Your bank account details,
the Indian Financial System Code (IFSC) of Your bank, and/or other
payment-related information or data concerning alternative payment methods,
along with debit instructions, to facilitate Service processing and access to
Your contact list. Furthermore, additional details about You may be solicited
on a case-by-case basis. You willingly provide all information, and the Company
holds no responsibility for its authenticity, genuineness, misrepresentation,
fraud, or negligence, nor is it obligated to verify any information furnished
by You.
All the
information mentioned above is collectively called “Personal
Information.”
B)
Non-Identifiable Data: Additionally, while You browse, access, or engage with the Platform, We
may collect non-personal data, such as Your internet protocol (IP) address,
geographic location, operating system, browser type and version, duration of
visit, page views, website navigation, etc., which does not directly identify
You (“Non-Personal Information”). This information is gathered and
stored through data collection mechanisms like “cookies” placed on
specific pages of the Platform. These mechanisms aid in analyzing webpage flow,
tracking user trends, measuring promotional effectiveness, and enhancing trust
and safety. Some features on the Platform may require the use of
“cookies,” which can be either permanent or temporary and are stored in
Your computer/mobile device’s storage drive.
C)
Financial Transaction Data: When You opt for Services on the Platform, make payments to Us, or
receive payments from Us for any purpose, We may gather Your banking details
and specifics of the transactions conducted by You on the Platform
(“Transactional Information”). We monitor Your Platform transactions
to identify any potentially suspicious activity. All Transactional Information
compiled by Us will be retained on servers, log files, and other storage
systems either owned by Us or by third-party entities such as payment
aggregators or payment gateways in India. Our principal aim in this process is
to offer You a secure, efficient, seamless, and tailored experience on the
Platform.
D)
Payment Processing Partnership with Razorpay: – Pric Technology Pvt Ltd collaborates with Razorpay
(https://razorpay.com/) to facilitate payment processing for relevant sellers.
Should you choose to utilize Razorpay for payment processing, any data
pertinent to these transactions is processed directly within Razorpay’s system
and is not retained on our platform. This includes information such as name,
address, email address, order details, pricing, currency, and payment data like
credit card numbers or IBAN. We may share your information with Razorpay and
other payment providers, if applicable. Following this, the treatment of your
data is governed by their respective privacy policies, for which PRIC Platform
assumes no responsibility.
E)
Supplementary Data:
Apart from Personal Information, Non-Personal Information, and Transactional
Information, We may also require You to furnish additional details as necessary
(“Other Information”). We may also request specific permissions from
You, such as access to Your device’s camera or microphone, to facilitate the
smooth and efficient provision of Services. The Other Information collected by
us may encompass, among other things: (a) Data generated by You or a third
party that You wish to store on Our Platform and/or servers, such as image
files or documents; (b) Data sourced from the public domain or obtained from
any third party, including social media platforms, comprising Personal or
Non-Personal Information retrieved from Your linked email address, among other
Account information; (c) Copies of government-issued identification documents
like driving licenses or voter ID cards, as and when necessary; and (d) any
other information reasonably required for the purpose of delivering Services to
You or as mandated by applicable laws.
· All information disclosed by You
shall be deemed to be disclosed willingly and without any coercion. No
liability pertaining to the authenticity, genuineness, misrepresentation,
fraud, or negligence of the information disclosed shall lie on Us nor will We
be responsible for verifying any information obtained from You.
· Our primary aim in collecting the
aforementioned information is to offer You a secure, efficient, seamless, and
personalized experience on the Platform. This information enables Us to provide
Services and features that best meet Your needs and to customize the Platform
to enhance Your safety and convenience.
· Once You provide us with Your
Personal Information, You are no longer anonymous to Us. We clearly indicate
mandatory and optional fields during information submission. You always have
the option to withhold Personal Information by choosing not to use specific
Services or features that require such data on the Platform.
· We reserve the right to retain Your
Personal Information and other data for the duration necessary for the purposes
outlined herein and will utilize it strictly in accordance with this Privacy
Policy.
· You acknowledge that if We determine
any information provided or uploaded by You violates the terms of this Privacy
Policy, We reserve the right, at our sole discretion, to delete or discard such
information without any liability to You.
2.
Utilization of Data: –
We utilize
various types of information, including Personal Information, Non-Personal
Information, Transactional Information, and Other Information provided by you,
for the following purposes:
A. Enhancing and refining the Services
and functionalities available on the Platform.
B. Resolving disputes and addressing any
issues that may arise.
C. Ensuring your safety and that of
others using the Platform.
D. Safeguarding the security and
integrity of the Platform and its Services.
E. Keeping you informed about both
online and offline offers, products, services, and updates.
F. Personalizing your experience on the
Platform.
G. Detecting, preventing, and
safeguarding against errors, fraud, and other unauthorized activities on the
Platform.
H. Enforcing and notifying you about our
Terms of Service.
I.
Processing
your requests for Services and responding to your inquiries and comments on the
Platform.
J. Communicating with you about
important notices or changes in the Services or Platform usage terms.
K. Analyzing usage trends.
L. Any other incidental reasons related
to the above purposes and with your consent.
M. We may use your personal information
to send promotional offers, inform you about new services, resolve
service-related issues, and conduct internal analysis.
N. By using our services, you agree that
we may disclose your personal information to government agencies as required by
law. This may include instances such as identity verification, investigation of
cyber incidents, legal proceedings, or enforcement actions. Additionally, we
may also be obligated to share information with third parties in accordance
with legal requirements.
· By using the Platform, you expressly
agree and consent to us collecting, storing, processing, transferring, and
sharing information (including Personal Information) with third parties, such
as entities registered under applicable laws, solely for the purpose of
providing Services to you, including processing your transactions on the
Platform. These third-party entities are obligated by contractual agreements to
maintain confidentiality and only use the information for the purposes
disclosed by us.
· We may also gather certain
information about you based on your activities on the Platform to conduct
internal research on your demographics, interests, and behavior, which helps us
understand, protect, and serve you better. This information is analyzed in an
aggregated and anonymized manner, without individually identifying you.
· Occasionally, we may request you to
complete optional online surveys, which may include providing contact and
demographic information. This information helps us tailor your experience on
the Platform and provide content that matches your interests. While we may use
your Personal Information to send promotional emails, you have the option to
optout. Even if you optout, we may still send you non-promotional emails
related to the Services and your account.
3. Data
Retention
Unless you
withdraw or terminate your relationship with us, all information provided by
you will be retained in locations outside our direct control, such as servers
or databases co-located with hosting providers. We retain this information for
the duration necessary to provide you with the Platform’s Services. Once this
retention period expires, your Personal Information will either be anonymized
or deleted. For any inquiries or requests regarding the modification,
alteration, rectification, or deletion of your Personal Information, you can
contact our Grievance Officer as defined below.
Information
Disclosure and Transfer
A. We may share your personal
information with third-party vendors, service providers, and contractors to
fulfill your requests or enhance your experience on our platform. We ensure
these parties maintain confidentiality and security standards.
B. We might also share anonymized,
aggregated nonpersonal information with business partners and research
organizations. In legal matters or business transactions, your personal
information may be disclosed to authorities or third parties.
4. Security
We employ
standard methods to ensure the security of your personal information within our
database. Our security practices adhere to industry standards, as detailed on
our website. Access to your personal data is limited to specific employees,
such as our customer service team, who require it for their tasks. Please note
that PRIC TECHNOLOGY PVT LTD cannot be held responsible if unauthorized access
to your information occurs during internet transmission. By using our services,
you agree not to hold us liable for any unauthorized access issues.
Additionally, the security measures described in this Privacy Policy, along
with our efforts to protect your personal information, are considered
reasonable security practices and procedures under section 43A of the
Information Technology Act, 2000
5. Your Rights and Choices
If you want
to remove your account or personal details, please reach out to us via email at
support@thepric.com to request deletion. Once we receive your deletion request,
we will erase your data, unless there are specific regulatory or legal reasons
compelling us to retain it. After deletion, you will no longer receive any
product-related communications from us.
6. Third-party
Links and Services
We are not
responsible for the privacy practices of third-party websites linked on our
platform. Prior to sharing any information, please examine their privacy
policies.
7. Children’s
Privacy
Our platform
is not intended for children under 18, and we do not knowingly collect their
personal information.
8. Changes
to this Privacy Policy
We may
update this policy, and any changes will be posted on our platform. Please
review it periodically to stay informed.
9. Handling Complaints and Grievances:
Should you
wish to provide feedback, register a complaint, or inquire about any matter, we
will document any Personal Information and other details you share to ensure a
proper response to your communication. If you have any complaints or concerns
regarding your Personal Information, the content of this website, or any
disputes related to confidentiality or intellectual property during your use of
the website, please promptly inform the Data Protection Officer using the
contact information provided below or by submitting a grievance ticket through
the hyperlink provided.
10. Grievance
Officer
For
privacy concerns or questions, you can contact our Grievance Officer. We’ll
address your concerns promptly.
Name:
Attention:
Contact
Details: greviance@thepric.com
Designation of such officer:
Director
11. Governing
Law
This policy
is governed by Indian laws, with disputes subject to the jurisdiction of Pune
Maharashtra, India courts.
The usage of this Website falls under the jurisdiction of Indian laws. Users
agree that any legal proceedings stemming from their usage must be exclusively
filed in the competent courts/tribunals situated in Pune, Maharashtra, India.
By continuing to use the Website, Users consent to the jurisdiction of these
courts/tribunals and commit to abiding by their rulings.