Updated as of 27 May 2024
“Our company, PRIC Technologies Private Limited, CIN U72900PN2022PTC213112 (referred to as ‘Company’, ‘We’, ‘Us’, ‘Pric Platform to Grow’, or ‘Our’), maintains its office at Office No. 508, Amanora Chambers, Amanora Park Town, Hadapsar, Pune, Maharashtra 411028. We are responsible for the website https://thepric.com and the mobile application ‘Pric Platform to Grow’ (together known as the ‘Platform’). Our commitment is to ensure the privacy of Your information while using the Platform. We deeply value the trust You place in Us, and thus, adhere to the highest security standards to safeguard Your data.
This privacy policy (“Privacy Policy”) outlines the methods by which personal data and other information are collected, received, stored, processed, disclosed, transferred, managed, or otherwise handled by the Company. This Privacy Policy does not apply to information You provide to, or that is collected by, any third-party through the Platform, or any Third-Party Sites that You access or utilize in relation to the services provided on the platform.
Prior to using or registering on the Platform, or accessing any material, information, or utilizing any Services through it, please take the time to carefully read the Privacy Policy.
By selecting the “I accept” button during the sign-up process for the Platform, you (“you”, “your” as applicable) agree to abide by the terms and conditions outlined in this Privacy Policy. This Privacy Policy is an integral part of Our Terms of Use (“Terms”) and should be understood alongside them. Any capitalized terms used herein and not defined shall carry the meanings ascribed to them in the Terms.
Important Points About This Privacy Policy: –
a) constitutes an electronic record under the Information Technology Act, 2000, along with its accompanying rules and regulations, and is generated by a computer system.
b) It does not necessitate any physical, electronic, or digital signature.
1. What Information Do We Collect?:
We gather Your Personal Information (defined below) when You register or create an Account with Us on the Platform. To utilize Our Services, You must establish an Account on the Platform and provide all the information outlined in this Privacy Policy, in accordance with the Terms.
This Privacy Policy applies to the following information:
A) Data/Information Provided By You: When You register on Our Platform to use Our Services, You may voluntarily give Us specific information, such as Your mobile number, Permanent Account Number (“PAN”), name, identification documents, images, videos, etc.
We may also inquire about specific financial particulars, like Your bank account details, the Indian Financial System Code (IFSC) of Your bank, and/or other payment-related information or data concerning alternative payment methods, along with debit instructions, to facilitate Service processing and access to Your contact list. Furthermore, additional details about You may be solicited on a case-by-case basis. You willingly provide all information, and the Company holds no responsibility for its authenticity, genuineness, misrepresentation, fraud, or negligence, nor is it obligated to verify any information furnished by You.
All the information mentioned above is collectively called “Personal Information.”
B) Non-Identifiable Data: Additionally, while You browse, access, or engage with the Platform, We may collect non-personal data, such as Your internet protocol (IP) address, geographic location, operating system, browser type and version, duration of visit, page views, website navigation, etc., which does not directly identify You (“Non-Personal Information”). This information is gathered and stored through data collection mechanisms like “cookies” placed on specific pages of the Platform. These mechanisms aid in analyzing webpage flow, tracking user trends, measuring promotional effectiveness, and enhancing trust and safety. Some features on the Platform may require the use of “cookies,” which can be either permanent or temporary and are stored in Your computer/mobile device’s storage drive.
C) Financial Transaction Data: When You opt for Services on the Platform, make payments to Us, or receive payments from Us for any purpose, We may gather Your banking details and specifics of the transactions conducted by You on the Platform (“Transactional Information”). We monitor Your Platform transactions to identify any potentially suspicious activity. All Transactional Information compiled by Us will be retained on servers, log files, and other storage systems either owned by Us or by third-party entities such as payment aggregators or payment gateways in India. Our principal aim in this process is to offer You a secure, efficient, seamless, and tailored experience on the Platform.
D) Payment Processing Partnership with Razorpay: – Pric Technology Pvt Ltd collaborates with Razorpay (https://razorpay.com/) to facilitate payment processing for relevant sellers. Should you choose to utilize Razorpay for payment processing, any data pertinent to these transactions is processed directly within Razorpay’s system and is not retained on our platform. This includes information such as name, address, email address, order details, pricing, currency, and payment data like credit card numbers or IBAN. We may share your information with Razorpay and other payment providers, if applicable. Following this, the treatment of your data is governed by their respective privacy policies, for which PRIC Platform assumes no responsibility.
E) Supplementary Data: Apart from Personal Information, Non-Personal Information, and Transactional Information, We may also require You to furnish additional details as necessary (“Other Information”). We may also request specific permissions from You, such as access to Your device’s camera or microphone, to facilitate the smooth and efficient provision of Services. The Other Information collected by us may encompass, among other things: (a) Data generated by You or a third party that You wish to store on Our Platform and/or servers, such as image files or documents; (b) Data sourced from the public domain or obtained from any third party, including social media platforms, comprising Personal or Non-Personal Information retrieved from Your linked email address, among other Account information; (c) Copies of government-issued identification documents like driving licenses or voter ID cards, as and when necessary; and (d) any other information reasonably required for the purpose of delivering Services to You or as mandated by applicable laws.
· All information disclosed by You shall be deemed to be disclosed willingly and without any coercion. No liability pertaining to the authenticity, genuineness, misrepresentation, fraud, or negligence of the information disclosed shall lie on Us nor will We be responsible for verifying any information obtained from You.
· Our primary aim in collecting the aforementioned information is to offer You a secure, efficient, seamless, and personalized experience on the Platform. This information enables Us to provide Services and features that best meet Your needs and to customize the Platform to enhance Your safety and convenience.
· Once You provide us with Your Personal Information, You are no longer anonymous to Us. We clearly indicate mandatory and optional fields during information submission. You always have the option to withhold Personal Information by choosing not to use specific Services or features that require such data on the Platform.
· We reserve the right to retain Your Personal Information and other data for the duration necessary for the purposes outlined herein and will utilize it strictly in accordance with this Privacy Policy.
· You acknowledge that if We determine any information provided or uploaded by You violates the terms of this Privacy Policy, We reserve the right, at our sole discretion, to delete or discard such information without any liability to You.
2. Utilization of Data: –
We utilize various types of information, including Personal Information, Non-Personal Information, Transactional Information, and Other Information provided by you, for the following purposes:
A. Enhancing and refining the Services and functionalities available on the Platform.
B. Resolving disputes and addressing any issues that may arise.
C. Ensuring your safety and that of others using the Platform.
D. Safeguarding the security and integrity of the Platform and its Services.
E. Keeping you informed about both online and offline offers, products, services, and updates.
F. Personalizing your experience on the Platform.
G. Detecting, preventing, and safeguarding against errors, fraud, and other unauthorized activities on the Platform.
H. Enforcing and notifying you about our Terms of Service.
I. Processing your requests for Services and responding to your inquiries and comments on the Platform.
J. Communicating with you about important notices or changes in the Services or Platform usage terms.
K. Analyzing usage trends.
L. Any other incidental reasons related to the above purposes and with your consent.
M. We may use your personal information to send promotional offers, inform you about new services, resolve service-related issues, and conduct internal analysis.
N. By using our services, you agree that we may disclose your personal information to government agencies as required by law. This may include instances such as identity verification, investigation of cyber incidents, legal proceedings, or enforcement actions. Additionally, we may also be obligated to share information with third parties in accordance with legal requirements.
· By using the Platform, you expressly agree and consent to us collecting, storing, processing, transferring, and sharing information (including Personal Information) with third parties, such as entities registered under applicable laws, solely for the purpose of providing Services to you, including processing your transactions on the Platform. These third-party entities are obligated by contractual agreements to maintain confidentiality and only use the information for the purposes disclosed by us.
· We may also gather certain information about you based on your activities on the Platform to conduct internal research on your demographics, interests, and behavior, which helps us understand, protect, and serve you better. This information is analyzed in an aggregated and anonymized manner, without individually identifying you.
· Occasionally, we may request you to complete optional online surveys, which may include providing contact and demographic information. This information helps us tailor your experience on the Platform and provide content that matches your interests. While we may use your Personal Information to send promotional emails, you have the option to optout. Even if you optout, we may still send you non-promotional emails related to the Services and your account.
3. Data Retention
Unless you withdraw or terminate your relationship with us, all information provided by you will be retained in locations outside our direct control, such as servers or databases co-located with hosting providers. We retain this information for the duration necessary to provide you with the Platform’s Services. Once this retention period expires, your Personal Information will either be anonymized or deleted. For any inquiries or requests regarding the modification, alteration, rectification, or deletion of your Personal Information, you can contact our Grievance Officer as defined below.
Information Disclosure and Transfer
A. We may share your personal information with third-party vendors, service providers, and contractors to fulfill your requests or enhance your experience on our platform. We ensure these parties maintain confidentiality and security standards.
B. We might also share anonymized, aggregated nonpersonal information with business partners and research organizations. In legal matters or business transactions, your personal information may be disclosed to authorities or third parties.
4. Security
We employ standard methods to ensure the security of your personal information within our database. Our security practices adhere to industry standards, as detailed on our website. Access to your personal data is limited to specific employees, such as our customer service team, who require it for their tasks. Please note that PRIC TECHNOLOGY PVT LTD cannot be held responsible if unauthorized access to your information occurs during internet transmission. By using our services, you agree not to hold us liable for any unauthorized access issues. Additionally, the security measures described in this Privacy Policy, along with our efforts to protect your personal information, are considered reasonable security practices and procedures under section 43A of the Information Technology Act, 2000
5. Your Rights and Choices
If you want to remove your account or personal details, please reach out to us via email at support@thepric.com to request deletion. Once we receive your deletion request, we will erase your data, unless there are specific regulatory or legal reasons compelling us to retain it. After deletion, you will no longer receive any product-related communications from us.
6. Third-party Links and Services
We are not responsible for the privacy practices of third-party websites linked on our platform. Prior to sharing any information, please examine their privacy policies.
7. Children’s Privacy
Our platform is not intended for children under 18, and we do not knowingly collect their personal information.
8. Changes to this Privacy Policy
We may update this policy, and any changes will be posted on our platform. Please review it periodically to stay informed.
9. Handling Complaints and Grievances:
Should you wish to provide feedback, register a complaint, or inquire about any matter, we will document any Personal Information and other details you share to ensure a proper response to your communication. If you have any complaints or concerns regarding your Personal Information, the content of this website, or any disputes related to confidentiality or intellectual property during your use of the website, please promptly inform the Data Protection Officer using the contact information provided below or by submitting a grievance ticket through the hyperlink provided.
10. Grievance Officer
For privacy concerns or questions, you can contact our Grievance Officer. We’ll address your concerns promptly.
Name: Vivekanand Jadhav
Attention: Vivekanand Jadhav
Contact Details: grievance@thepric.com
Designation of such officer: Grievance Officer
11. Governing Law
This policy is governed by Indian laws, with disputes subject to the jurisdiction of Pune Maharashtra, India courts.
The usage of this Website falls under the jurisdiction of Indian laws. Users agree that any legal proceedings stemming from their usage must be exclusively filed in the competent courts/tribunals situated in Pune, Maharashtra, India. By continuing to use the Website, Users consent to the jurisdiction of these courts/tribunals and commit to abiding by their rulings.
